FAQ

To strip a fabric-covered cord, you’ll need some tape, a pair of scissors, and, optionally, a pair of electrician’s pliers.

1. Cut a piece of adhesive tape and wrap it around the fabric cable you want to strip, about two centimeters from the end. This way, when you strip the cord, its fabric won't unravel completely.
2. With scissors, cut the cord near the adhesive tape. Be careful to cut only the fabric and the plastic sheath, not the electrical wire inside. Now, the electrical wire should be exposed. Slide off the fabric and plastic sheath to reveal the electrical wire.
3. Finally, to remove the plastic coating from the electrical wire and expose the metal strands, you can use electrician's pliers to cut the coating. Alternatively, using scissors, you can apply some pressure to the coating. By doing so, you should now be able to slide it off and expose the metal strands.

Creative-Cables products must be handled by specialized personnel and installed safely, making sure to turn off the main power supply during installation.

All products sold on the Creative-Cables website are covered by a 2-year warranty.

2x cords contain two copper conductors inside: one for the Line (brown) and one for the Neutral (blue). Most of the Creative-Cables light sockets on the site are made up of a cover cup in the selected finish and an internal thermoplastic socket that requires a 2x cord.

3x cords contain three copper conductors inside: one for the Line (brown), one for the Neutral (blue), and one for the Ground (yellow/green). The Ground conductor must be used for light sockets that do not contain any non-conductive components, such as our metal sockets with double ring.

All Creative-Cables components and lamps are certified according to current safety standards.